Skip to content
DivergeiX
Menu

Solution · Managed Services

Managed IT services that keep you running.

24×7 monitoring, fast tickets, and zero-surprise infrastructure costs.

Senior engineers only 3-min response SLA NDA + DPA standard India + global delivery

The problem

What we solve.

Most teams either over-staff IT to handle every spike or under-staff and pay in downtime. We slot in as your operational team — patching, monitoring, ticketing — so internal hires can focus on differentiated work.

What we deliver

Concrete outputs, not slide decks.

  • 24×7 infrastructure monitoring with named on-call engineers
  • 3-minute average first-response on critical tickets
  • Patch management for OS, network, and application layers
  • Quarterly capacity reviews and cost-optimization reports
  • Single point of contact for vendor coordination (ISPs, SaaS, hardware)
  • Monthly executive summary report

How we engage

Three steps. Always.

01

Discover

Two-week paid discovery. We audit your environment, talk to your team, and produce a written assessment.

02

Design

Joint design workshop. Architecture, scope, and a fixed-price proposal you can take to the board.

03

Deliver

Embedded delivery with weekly demos. You see progress every Friday, no surprises at the end.

Tech we use

Datadog Grafana PRTG Microsoft Intune ServiceNow Freshservice

FAQ

Common questions.

What's a typical onboarding time?
2-4 weeks depending on complexity.
Do you replace our internal IT team?
No — we extend it. Most clients keep a small internal team for strategy and use us for execution.
What hours is support live?
24×7 for critical (P1) tickets, business hours for everything else.
Can you sign an NDA / DPA?
Yes — both are standard before any data access.

Let's talk about your IT roadmap.

30-minute free consultation. We'll listen first, propose second.

Partners & Recognition

Microsoft for Startups
DPIIT — Startup India
Startup Odisha
Ministry of MSME, Govt of India
Software Technology Parks of India (STPI)
Udyam Registration
Government e-Marketplace (GeM)
GeM OEM — Original Equipment Manufacturer
Directorate General of Foreign Trade (DGFT)

Certifications

ISO 9001:2015 Certified
GDPR Compliant