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Managed Services — DivergeiX

Solution · Managed Services

Managed IT services that keep your business running.

24×7 monitoring, rapid support response, and predictable infrastructure costs.

Senior engineers only 3-min response SLA NDA + DPA standard India + global delivery

The problem

What we solve.

Many teams struggle with fluctuating workloads and rising infrastructure costs. We provide monitoring, patching, and support so your internal teams can focus on core business priorities.

What we deliver

Concrete outputs, not slide decks.

  • 24×7 infrastructure monitoring with named on-call engineers
  • 3-minute average first-response on critical tickets
  • Patch management for OS, network, and application layers
  • Quarterly capacity reviews and cost-optimization reports
  • Single point of contact for vendor coordination (ISPs, SaaS, hardware)
  • Monthly executive summary report

How we engage

Three steps. Always.

01

Assess

Assess your infrastructure and identify opportunities. We walk through your environment with your team and put our findings in writing.

02

Define

Define architecture and create an execution plan. You get a clear scope, a realistic timeline, and a fixed-price proposal.

03

Deliver

Deliver solutions with regular updates and measurable progress. Weekly check-ins, working software, no surprises at the end.

Tools & Technologies

Datadog Grafana PRTG Microsoft Intune ServiceNow Freshservice

FAQ

Common questions.

How long does onboarding take?
2-4 weeks depending on complexity.
Do you replace our existing IT teams?
No — we extend them. Most clients keep a small internal team for strategy and use us for execution.
When is live support available?
24×7 for critical (P1) tickets, business hours for everything else.
Do you sign NDAs and DPAs?
Yes — both are standard before any data access.

Let's talk about your IT roadmap.

30-minute free consultation. Expert guidance tailored to your business goals.

Our Partners and Recognition

Microsoft for Startups
DPIIT — Startup India
Startup Odisha
Ministry of MSME, Govt of India
Software Technology Parks of India (STPI)
Udyam Registration
Government e-Marketplace (GeM)
GeM OEM — Original Equipment Manufacturer
Directorate General of Foreign Trade (DGFT)

Our Certification

ISO 9001:2015 Certified ISO 9001:2015 Certified
GDPR Compliant GDPR Compliant