Notes from our team.
Field reports on IT operations, cloud, security, and the experience of shipping product.
What "Managed Services" Actually Means in 2026
If you ask ten IT services firms what "managed services" means, you'll get ten different answers. Here's how we define it — across four core execution pillars — and how to evaluate any provider, including us.
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Should you migrate from a single cloud to multi-cloud? A practical checklist
Multi-cloud sounds like risk reduction. Often it's risk addition. Here's a checklist — drawn from real DivergeiX engagements — to decide if you actually need it.
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Where AI document processing actually pays off — and where it doesn't
Document processing is one of the easiest places to apply AI badly. Here's what we've learned from running IntelliDoc in production across banking, insurance, and finance teams.
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How we modernize legacy enterprise systems without halting the business
Most legacy modernization projects fail not because the new stack is wrong, but because the cut-over halts the business. Here's the strangler-fig approach we use to migrate without downtime.
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RPA vs intelligent automation — choosing between them in 2026
RPA was sold as the obvious answer to repetitive work. IPA is now being pitched as 'RPA with AI.' They solve different problems — here's how we decide which one a workflow actually needs.
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The dashboard nobody opens — how to build BI that actually gets used
Most enterprise dashboards are abandoned within ninety days. Not because the data is wrong — because the dashboard answers questions nobody is asking. Here's how we approach BI engagements differently.
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